Moving from Fresha to Belcome

Fresha exports the client list and the service menu from its Options menus, as CSV or Excel. Card details stay with Fresha, and clients who found you on the Fresha marketplace need your new link.

Export from Fresha

  1. Clients: open Clients, then Clients list, choose Options and Export. Pick CSV or Excel. The file has names, emails, phone numbers and notes.
  2. Services: open Catalog, then Service menu, choose Options and Export. Fresha also offers PDF; choose CSV or Excel, which Belcome can read.
  3. Appointments: Fresha can export the appointment list as CSV or Excel. Keep it as a record; upcoming visits are rebooked in Belcome.

Steps checked on October 1, 2026. Menus change; if a button moved, the same export usually sits nearby.

Bring it into Belcome

  1. Create your Belcome account and choose Import when it asks how you want to start.
  2. Upload the file, pick clients, services, appointments or time off, and check the preview: new, updated and skipped rows, with the reason for each skip.
  3. Confirm. Nothing is saved before you do, and importing the same file twice does not create duplicates.

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Help

Questions about leaving Fresha

Which file type should I pick?

CSV or Excel. A PDF is fine for printing but cannot be imported.

Do client notes come along?

Yes, when they are in the export. In Belcome, client notes are stored encrypted.

What about clients who book me on the Fresha marketplace?

They keep finding you there until you close that profile. Share your Belcome link, for example in your Instagram bio and Google Business Profile.

Do card details move?

No. Fresha keeps card details. Clients add a card again when a booking asks for one.

How much does Belcome cost after Fresha?

$14.95 a month per location with one person taking bookings, plus $9 for each extra person, never more than $68.95 a month. The 14-day trial asks for no card.

Switching? We move you for free.

Send us the link of the booking page you use today, from Vagaro, Booksy, Square, Fresha, GlossGenius or any other app. We set up your services, prices, team and hours in Belcome for you, at no cost, and e-mail you the link to your new page.

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  • Services and pricesCopied from your current booking page.
  • Team and hoursEach professional with their own schedule.
  • ClientsYour export goes in through the Import screen, with a preview. We never ask for it by e-mail.

Try Belcome free for 14 days.

Create your account, bring your clients and services, and publish your booking page today.

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