Moving from Square Appointments to Belcome

Square splits what you need across three exports: the customer directory as CSV, the item library as Excel or CSV with one row per variation, and an appointment history as CSV.

Export from Square

  1. Customers: in Square Dashboard, open Customers, then Directory, choose Import/Export and Export Customers. You get a CSV file.
  2. Services: open Items, then Item Library, choose Actions and Export Library. Pick Excel or CSV. Each variation, such as a short and a long cut, arrives as its own row with its price.
  3. Appointment history, if you want a record: Appointments, Settings, History, Export. Recurring appointments are not part of that file.

Steps checked on October 1, 2026. Menus change; if a button moved, the same export usually sits nearby.

Bring it into Belcome

  1. Create your Belcome account and choose Import when it asks how you want to start.
  2. Upload the file, pick clients or services, and check the preview: new, updated and skipped rows, with the reason for each skip.
  3. Confirm. Nothing is saved before you do, and importing the same file twice does not create duplicates.

Help

Questions about leaving Square

My services have variations. What happens?

Each variation is its own row in the Square file, with its own price. The preview shows every row before you import, so you choose what to keep.

Are my appointment services in the item library?

Usually yes, but Square accounts differ. If a service is missing from the export, add it in Belcome by hand or from the menu for your type of business.

Does the appointment history become bookings?

No. Belcome imports clients and services. Upcoming visits are rebooked in Belcome or kept in Square until they pass.

Can I keep taking payments with Square?

You can, during the move. Belcome payments run on Stripe once you turn them on.

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