Delete your Belcome account
For people who book with the Belcome app (Belcome: Book Salons & Spas, by Design Master Solutions, LLC). A business on Belcome Pro closes its own account inside Belcome Pro.
In the app
- Open the Belcome app and go to the Account tab.
- Tap Delete account.
- Confirm. The account is deleted right away and the app signs out.
Without the app
Write to info@designmastersolutions.com from the e-mail address of your Belcome account, with the subject "Delete my Belcome account". We confirm the address is yours and delete the account within 30 days, usually much sooner.
What is deleted
- Your contact profile: first and last name, e-mail, mobile number, language and verification status.
- Every session where you were signed in, and the phones registered for notifications.
- Favorites live only on your phone: deleting the app removes them.
What is kept, and for how long
- Your appointments and client record at each business (visits, notes, forms, payments) belong to that business, which decides how long to keep them. Ask the business if you want them deleted; we help it answer you.
- Security logs: up to 12 months.
- Backups: overwritten on their normal schedule.
Deleting the account does not cancel upcoming appointments: cancel them in the app first, or with the business.