Help and getting started

Create your account and pick one of three paths: import clients and services from Vagaro, Square or Fresha, start from the service menu for your type of business, or start from scratch. The checklist in Settings shows what is left before you publish.

Our goal is under 15 minutes from sign-up to a published booking page for a business with its menu ready. Importing a long client list takes a little longer, and you see a preview before anything is saved.

belcome.app followed by your business name, for example belcome.app/cape-aesthetics. You choose it when you publish, and you can put a Book now button on your own website.

No. They book on your page from any phone or computer, and they manage the appointment from the link in their confirmation.

Every booking gets an email confirmation and a reminder the day before. Clients who opt in at booking also get text messages. Texts never name the service.

No. Text consent does not transfer between systems, so imported clients start without texts and opt in the next time they book. Email reminders work from day one.

Accept the Business Associate Agreement in Settings before importing clients or publishing. It takes a minute and records who signed and when.

Yes. Book a test visit from the preview of your page. Test bookings are marked as tests and do not send reminders.

In Team, invite each person by email and choose their role. They set their own password from the invitation.

English, Spanish, Portuguese, French, German and Italian, in the app, the booking page and the messages. Each client gets messages in the language they booked in.

Yes. Belcome Pro is on Google Play for Android phones and tablets. On iPhone, iPad or a computer, open pro.belcome.app in the browser with the same account; the App Store app is on the way.

Open Payments in the app and tap Connect Stripe. Clients then pay deposits and visits online by card, Apple Pay or Google Pay, and you charge at the desk with a card reader. Stripe sends the money to your bank account on its regular payout schedule. New card connections are open to businesses in the United States.

The free trial lasts 14 days and needs no card. Choose a plan any time in Settings, under Belcome plan. If the trial ends without one, your page keeps taking bookings for 7 more days; after that, online booking and changes pause until you subscribe, and your clients, calendar and history stay as they are.

In Settings, under Belcome plan, tap Manage billing and cancel. The plan runs to the end of the period you paid for, and Keep my plan undoes the cancellation until then. Nothing is charged after it ends.

Write to info@designmastersolutions.com or message us on WhatsApp at +1 (617) 275-3254. A person answers, in English, Spanish or Portuguese. Please do not include health information about your clients.